Reporting Bugs

What to put in a ticket so we can find and fix the problem fast.

Support
  • What happened, in as much detail as you can, and what you expected instead.
  • Your version and profile: this is 1.21.11. Both are on the launcher's Home screen.
  • Where you were: singleplayer, or which server.
  • Show us: a screenshot or clip helps a lot.
  • Crashed? Attach logs\latest.log from the profile's folder, or the crash report (where they are).
  • One ticket per problem, so each one can be tracked.

Open it on the support page, or as a ticket in the Discord. Anything you attach is only seen by the Sour Client team and is deleted when the ticket closes.